Signs of a changing market have been apparent to us for several months. Within our respective communities, we see emerging developments breaking ground and we are experiencing our own uptake in new and potential projects. No doubt, it is a much better feeling than the economic tone of the last few years, however, the market is still a bit fragile and we continue to exercise caution in our business practices.
Regardless the state of the economy, WPC will continue to strive to be the best general contractor in the industry. In order to do so, we are beginning a reinvigoration process with our staff to remind us of what built our reputation of excellence. This reputation was built by the multiple processes and procedures already in place that promote a safe work environment and efficiency in our daily tasks. This framework illustrates effective communication (upstream, downstream and laterally), elevated levels of customer service, optimal relationships, exceptional product quality, proper time management and sustained profitability. Though these principles seem simple in nature, it is these fine nuances that make WPC stand out in the business. Combined with our quest to constantly improve, this strategy will allow us to stay ahead of the game.
Executing excellence is a simple strategy that speaks volumes about what we must do everyday in order to live up to our obligations to our clients, consultants, vendors, and fellow employees. For those of you who have experienced this level of excellence from WPC, you have seen how this makes us different.
As 2012 comes to a close, the pulse of WPC is stronger than ever. We truly appreciate the trust our clients place in us by inviting us to be part of their construction teams. We do not take these opportunities lightly and we will work diligently to maintain your patronage by providing unwavering dedication and outstanding quality.
I hope all of you will have time to be with family and friends during the holiday season.
Have a safe and happy holiday!